Skip to main content

System Awareness & Team-Based Care

Our graduates will demonstrate awareness of the overall healthcare delivery system, as well as the system of care in each of their clinical settings, and will demonstrate the ability to work as an effective member of the healthcare team.

Expand the entries below to learn more about benchmarks in these competencies.

 SATBC - 1

Describe healthcare finance and delivery in various healthcare systems, and demonstrate the ability to effectively call on system resources to provide care that is of optimal value.

  • Does Not Meet: Demonstrates little or no understanding of the healthcare system and financing. Unable to appreciate system barriers as they relate to the patient.
  • Phase 1 Benchmark: Demonstrates some understanding of the healthcare system and/or financing. Identifies some system barriers as they relate to patients.
  • Phase 2 Benchmark: Demonstrates a working knowledge and understanding of system and finances. Proposes solutions to help patients navigate system barriers.
  • Phase 3 Benchmark: Demonstrates knowledge of the healthcare system and finances, may anticipate system barriers to patient care, and is readily able to help patients navigate barriers except in extraordinary circumstances.
  • Aspirational Behavior: Demonstrates significant understanding of the healthcare setting, including the ability to propose changes to the system to provide better care. Can seamlessly call upon system resources to provide care even in the most challenging circumstances.

 SATBC - 2a

Demonstrate positive teamwork attitudes and skills during coursework, clinical care, and research activities.

  • Does Not Meet: Demonstrates lack of awareness of core teamwork principles much of the time. Often unable to apply these principles to work in teams.
  • Phase 1 Benchmark: Defines core teamwork principles and applies these in work with teams on most occasions. May struggle when assigned role of leader.
  • Phase 2 Benchmark: Consistently applies teamwork principles with all members of the healthcare team and includes appropriate team members in patient care plans.
  • Phase 3 Benchmark: Demonstrates teamwork principles even when challenging dynamics are present. Willing and able to assume a leadership role when appropriate.
  • Aspirational Behavior: Demonstrates the ability to consistently apply teamwork principles. Demonstrates collaborative leadership and encourages others to take lead when appropriate.

 SATBC - 2b

Describe the roles of non-physician interprofessional team members and work effectively with care providers to provide best patient care.

  • Does Not Meet: Unaware of the roles of other healthcare team members. Cannot engage appropriate team members in care teams.
  • Phase 1 Benchmark: Describes roles of care team members. In clinical settings, occasionally includes appropriate team members in patient care plan.
  • Phase 2 Benchmark: Describes care team member roles and typically interacts appropriately with care team members. Consistently includes team members in patient care plans. 
  • Phase 3 Benchmark: Describes care team member roles and engages (seeks out, etc.) team members in formulating care plans. Consistently includes all appropriate team members in patient care plans. 
  • Aspirational Behavior: Coaches others about team member roles and engages (seeks out, etc.) team members in formulating care plans. Consistently includes all appropriate team members in patient care plans. 

 SATBC - 3

Demonstrate skills in transitioning care from one clinical team member to another within and between healthcare systems, paying particular attention to unique patient needs.

  • Does Not Meet: Demonstrates little or no understanding of the patient safety implications of transitions of care. Unable to describe any structured approaches to patient handoffs. 
  • Phase 1 Benchmark: Can discuss ways that transitions of care introduce risk to patients. Able to identify 1-2 structured approaches to communicating about patients during transitions.  
  • Phase 2 Benchmark: Applies a standardized approach to communicating critical information during patient handoffs for straightforward patients in a variety of settings. Includes all appropriate sections and critical information in discharge instructions/summaries or handoffs.
  • Phase 3 Benchmark: Applies a standardized approach to communicating critical information during patient handoffs for complex patients. Includes all appropriate sections and critical information in discharge instructions/ summaries or handoffs. Provides anticipatory guidance during handoffs for simple scenarios.
  • Aspirational Behavior: Demonstrates effective, standardized approaches to transitions in care and navigates barriers impeding effective transitions of care. Collaborates with other team members to ensure safe care. Provides anticipatory guidance during handoffs even for complex scenarios.

Learn More

Find all Feinberg Competency Standards, Anchors and Benchmarks.