COVID-19 MD Student Resources
COVID-19 Hotline Triage Questionnaire
Due to longer-than-normal wait times experienced when calling the COVID-19 Hotline, the COVID-19 Hotline Employee Triage Questionnaire is now available to help you more quickly receive answers to potential exposure questions. Based on your responses, you may receive the guidance you need to avoid waiting on hold.
Policies, guidelines and resources you need to train safely and responsibly.
Clinical Activities Guidelines
- MD Student Guidelines for Clinical Care Activities
Find program-specific guidelines for clinical training.
- Feinberg Education Guidance
For educators, faculty, staff, students, trainees and other education team members returning to the Chicago campus.
- PPE Videos
Find videos on proper donning and doffing technique.
- Transportation Information
Find CTA guidance for safe travel.
Student Guidance & Guidelines
Need specific information? Hotlines are open to respond.
- For campus concerns, contact Northwestern University Feinberg School of Medicine's confidential, monitored hotline at 312-503-3437.
- For information on potential exposure and testing options, call the NM COVID-19 Hotline at 312-47-COVID (312-472-6843) and follow the prompts.
FAQ for Students
What should I do if I think I have been exposed to COVID-19?
- Call the COVID-19 hotline 47.COVID and inform Dr. Sanguino.
- Action taken will depend on the level of exposure, presence of symptoms, and type of Personal Protective Equipment (PPE) worn.
How is COVID-19 spread?
- COVID-19 is thought to spread mainly through close contact from person to person in respiratory droplets from someone who is infected.
- The respiratory droplets are produced when an infected person coughs, sneezes, clears their throat, or talks.
- Respiratory droplets carry the virus and can land in the mouths, noses, eyes and possibly be inhaled into the lungs of people nearby.
- The respiratory droplets can survive on surfaces for up to 2-3 days. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or eyes.
- COVID-19 may be spread by people without symptoms (either prior to the development of symptoms or through asymptomatic cases).
What measures are being taken to prevent the spread of COVID-19 at Northwestern Medicine (NM) clinical facilities?
- Universal masking: In order to reduce exposure to COVID-19 and maintain a safe environment, NM has implemented universal masking for all students, staff, faculty, and patients regardless of symptoms. You will be asked to wear a mask upon entering and for the duration of your time in NM clinical facilities. Masks will be provided if needed.
- Students, staff, and faculty will undergo symptom screening at clinical facilities.
- NM has made changes to the visitor policies at inpatient and outpatient sites.
What can I do to lower my risk of exposure to COVID-19?
- Wear a mask.
- Maintain social distance (at least 6 feet) whenever possible including when eating lunch at work.
- Wash your hands often with soap and water or alcohol-based hand sanitizer.
- Avoid touching surfaces and your face.
- Wear appropriate PPE (personal protective equipment).
Can I go to work if I have been exposed to COVID-19?
- If you are asymptomatic, call the COVID-19 hotline. You can continue to work with electronic monitoring and post-exposure testing as directed by the COVID-19 hotline unless you had a close/household contact, develop symptoms, or test positive for COVID-19.
- If you had a close or household contact call the COVID-19 hotline. You may be directed to remain home from work for a minimum of 14 days.
- If you are symptomatic call the COVID-19 hotline for guidance. Do not report to work.
When would I be enrolled in the electronic daily temperature and symptom monitoring system?
- Students will be enrolled in the electronic temperature and symptom monitoring system in the following situations: The student is not masked and case is not masked with exposure > 15 minutes or if student was masked with no goggles and case was not masked with exposure > 15 minutes or if student was exposed to AGP (please see algorithm for definition) and not wearing N95, eye protection, gown, AND gloves.
- If the COVID-19 triage RN determines you should be enrolled in the electronic temperature and monitoring program you will receive an email notification with instructions for the program.
How do I fill out an Employee Incident Report (EIR) after an exposure?
- Login to NMI (NMInteractive).
- On left of screen there is an "incident reporting" box, within this box select "Employee incident report".
- Login, fill out report and select “COVID 19 exposure”.
What are the symptoms of COVID-19?
- Symptoms of COVID-19 may include fever, chills, cough, shortness of breath, sore throat, chest pain, myalgias, fatigue, headache, GI symptoms (e.g. nausea, abdominal pain, diarrhea), and new loss of taste or smell.
- Symptoms of COVID-19 can vary in severity and some with COVID-19 may be asymptomatic.
- It can take 2-14 days from the time of exposure to become symptomatic.
What should I do if I have symptoms of COVID-19?
- If you have severe symptoms including high fever, severe cough, lethargy, shortness of breath, chest pain, or confusion call 911 or go to the Emergency Department.
- If you become symptomatic while at home, call the COVID-19 hotline for further guidance and remain at home until contacted by Corporate Health.
- If you become symptomatic while at work cease patient care activities, contact the COVID-19 hotline for guidance, notify Dr. Sanguino, and remain at home until contacted by Corporate Health.
- Do not go to work if you have symptoms of COVID-19.
Should I go to work if I have symptoms of COVID-19?
- If you have symptoms of COVID-19 do not report to work.
- Call the COVID-19 hotline for guidance.
If I was off work for COVID-19 or symptoms how do I determine when to go back to work?
- If you are off work due to symptoms of COVID-19 and your symptoms are improving or have resolved call the COVID-19 hotline.
- The Covid-19 hotline RN will have corporate health contact you to determine when you have clearance to go back to work.
How do I get tested for COVID-19?
- If you have symptoms of COVID-19 or an exposure call the COVID-19 hotline.
- If the COVID-19 triage RN determines testing is indicated they will provide a referral to a testing site.
When should I call the COVID-19 hotline?
- Questions regarding an exposure or symptoms
- Instructions on how/when to get tested for COVID-19
- Clearance to return to work following an exposure or positive test.