Skip to main content

Request a Refund

If your financial aid exceeds the amount due on your student account, you may request a refund on the first day of classes. Refunds are typically used to cover living expenses and other educational costs.  

Follow these steps:

  1. Review your account to verify that you are eligible for a refund: You must have a credit in your Account Balance (not Anticipated Aid) to be eligible for a refund.
  2. Set up direct deposit: If you set up direct deposit any refunds that you request will be sent directly to your personal bank account.  The average turn around time for a direct deposit once approved is 24 to 48 hours.  If you do not set up direct deposit, a refund check mailed one of your active addresses in CAESAR.
  3. Request a refund each term. When your refund has been processed, you will receive a generic email notification at your Northwestern email address.