Northwestern University Feinberg School of Medicine
MD Education

Effective Communication & Interpersonal Skills

Our graduates will demonstrate verbal and non-verbal communication and interpersonal skills and strategies that result in respectful, compassionate and effective decision-making and exchanges of information with patients, families, members of the healthcare team and other colleagues.

In engaging with patients and their families, academic and clinical team members, graduates will:

  1. Listen empathically and effectively to patients, colleagues and teachers.
  2. Write clearly at an appropriate level for patients, colleagues and teachers.
  3. Communicate information clearly to patients, colleagues and teams. Demonstrate closed-loop communication skills.
  4. Facilitate difficult healthcare conversations with patients and colleagues.
  5. Display awareness of barriers, including language, health literacy and psychosocial needs.
Effective Communication