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Infrastructure Service Offerings

Server Administration

FSM IT provides server administration and the management of its lifecycle from the provisioning of the server to the management of the operating system and the server's decommissioning. Server administration is available to the medical school to support research, education, and administrative activities. Northwestern provides a data center facility for physical and virtual servers and has agreements with Amazon Web Services (AWS), Microsoft Azure, or Google for public cloud services.

  • Consultation 

    Includes infrastructure design assessment, system architecture, and procurement of software, physical server, or public cloud service.
  • Server Management

    Includes provisioning server and configuring supported operating systems, related components, applications, or databases for physical and virtual servers residing on-premise and public clouds.
  • Monitoring and Event Management 

    Includes monitoring server availability, health, and performance that supports the mission and business-critical applications and responding to issues as they arise.
  • Security Management

    Includes regular patching of supported operating systems, administration of system accounts, and remediation of underlying vulnerabilities.
  • Server and Data Backup 

    Includes incremental and full server backup of virtual servers, both on-premise and public clouds, and backup of data for physical servers in the Northwestern datacenter.
  • Server Disposal

    Includes decommissioning of physical and virtual servers on-premise and public clouds, and removal of licensed software and data.


Submit Server Request