Northwestern University Feinberg School of Medicine

Feinberg Information Technology


System Alert

COVID-19 Resources: Resources for Research, Teaching, Learning, and Working Remotely


As of 5/27/21, Feinberg IT is experiencing delays in the receipt of desktops and laptop computers. If you have an urgent need or question, please convey urgency to the customer support team and we will do our best to meet your timelines.

Our Department

Feinberg IT provides desktop, laptop, and mobile device support, server provisioning and management, and implementation of solutions for your data storage needs.  Our focus is on improving support for faculty, staff, residents, and students, as well as increasing security and reducing risk to the medical school.

BigFix and ActiveSync

Learn about what BigFix and ActiveSync are, why we need them, and how to download BigFix


Andrew Winter

Read a message from Deputy Chief Information Officer Andrew Winter

IT HelpRequest IT Help

IT support requests can be made by:


Phone: 847-491-HELP (Option 5)

Web: Northwestern IT Service Manager

Hours: 8:00am-5:00pm M-F