Northwestern University Feinberg School of Medicine

Feinberg Information Technology

 

System Alert

COVID-19 Resources: Resources for Research, Teaching, Learning, and Working Remotely

 

Feinberg IT is experiencing delays in response times due to the cascading effects of the stay-at-home order. We are also experiencing significant delays in the resolution of issues and the receipt of items. If you have an urgent need or question, please convey urgency to the customer support team and we will do our best to meet your timelines.

Our Department

Feinberg IT provides desktop, laptop, and mobile device support, server provisioning and management, and implementation of solutions for your data storage needs.  Our focus is on improving support for faculty, staff, residents, and students, as well as increasing security and reducing risk to the medical school.

BigFix and ActiveSync

Learn about what BigFix and ActiveSync are, why we need them, and how to download BigFix

IMPROVE A WORK TASK

Andrew Winter

Read a message from Deputy Chief Information Officer Andrew Winter


IT HelpRequest IT Help

IT support requests can be made by:

Email: fsmhelp@northwestern.edu

Phone: 847-491-HELP (Option 5)

Web: Northwestern IT Service Manager

Hours: 8:00am-5:00pm M-F