Improving support for faculty, staff, residents and students.


What We Do

Feinberg IT provides desktop, laptop and mobile device support, server provisioning and management and implementation of solutions for your data storage needs. Our focus is on improving support for faculty, staff, residents and students, as well as increasing security and reducing risk to the medical school.

Request IT Help

IT support requests can be made by:


Phone: 847-491-HELP (option 5)

Web: Northwestern IT Service Manager

Hours: 8 a.m. to 5 p.m., Monday to Friday

Cloud Storage

Feinberg is preparing to transition files from Box to Microsoft 365 starting in November 2021. Find out what you need to know about the move.

BigFix and ActiveSync

Learn about what BigFix and ActiveSync are, why we need them and how to download BigFix: