Accounts and Access

Password Assistance

What to do if you have forgotten your password or are having difficulties with your login password 

• How to change/reset the password
• Updating Wi/Fi and Outlook after changing password
• Updating NU owned laptop login password
• Tips on how to create a strong password
• Troubleshooting Wi-Fi issues after a password change

Create/Renew Affiliate NetID

How to request or renew an Affiliate NetID for users outside of Northwestern

• Request or Renew NetID

As of January 2026, FSM Interns and Volunteers go through the appointment process.

Please go to the Research Visitors page for more details on the research intern appointment type.

File and Folder Access/Mapping

How to request permission to access a departmental network drive and how to set up access on your personal or Feinberg computer 

• Request Access
• FSMResFiles setup
• FSMHome setup 

Elevated Privileges

How to request elevated privileges on your Feinberg owned machine 

• Using Self-Service(Software installations without elevated privileges)  
• Request Elevated Privileges