Accounts and Access

Password Assistance

What to do if you have forgotten your password or are having difficulties with your login password 

• How to change/reset the password
• Updating Wi/Fi and Outlook after changing password
• Updating NU owned laptop login password
• Tips on how to create a strong password
• Troubleshooting Wi-Fi issues after a password change

Create/Renew Affiliate NetID

Request or renew an Affiliate NetID for users outside of Northwestern

• Request or Renew NetID

As of January 2026, FSM Interns and Volunteers go through the appointment process.

• Go to Research Visitors for more information

External collaborators or departing faculty/post doc where an appointment is not appropriate

• Review the FSM Collaborator guide

File and Folder Access/Mapping

How to request permission to access a departmental network drive and how to set up access on your personal or Feinberg computer 

• Request Access
• FSMResFiles setup
• FSMHome setup 

Elevated Privileges

How to request elevated privileges on your Feinberg owned machine 

• Using Self-Service(Software installations without elevated privileges)  
• Request Elevated Privileges