Accounts and Access

Password Assistance

What to do if you have forgotten your password or are having difficulties with your login password 

• How to change/reset the password
• Updating Wi/Fi and Outlook after changing password
• Updating NU owned laptop login password
• Tips on how to create a strong password
• Troubleshooting Wi-Fi issues after a password change

Create/Renew Affiliate NetID

How to request or renew an Affiliate NetID for users outside of Northwestern

• Request or Renew NetID

Interns or Volunteers go through an additional process

Determine if your request fits the criteria for an intern or volunteer by reviewing the following resources

• Hiring Interns or Volunteers
• Non-Employee Procedures (Interns and Volunteers)

File and Folder Access/Mapping

How to request permission to access a departmental network drive and how to set up access on your personal or Feinberg computer 

• Request Access
• FSMResFiles setup
• FSMHome setup 

Elevated Privileges

How to request elevated privileges on your Feinberg owned machine 

• Using Self-Service(Software installations without elevated privileges)  
• Request Elevated Privileges