Purchasing
Hardware Purchasing
Devices with storage and other hardware must be purchased through the Feinberg IT Procurement Team, including computers, tablets, printers, hard drives, flash drives and internal hardware. If you are purchasing one of these items, Feinberg IT can add any needed peripherals (e.g., monitors, keyboards) to your order. When only peripherals need to be purchased, individuals can buy them without IT assistance.
Software
Software Self-Service
All Feinberg-managed computers have access to additional software that can be installed via the Software Center for Windows or Self Service on an Apple device.
Standard Purchasable Software
Students, faculty and staff are able to request software through Feinberg IT. Feinberg has a number of standard software that can be easily purchased through Feinberg IT, typically at a contracted discount and tax free.
If you need software not listed on the NUIT or Feinberg IT pages, contact us through our Feinberg IT Service Request Form or email fsmhelp@northwestern.edu.
Any software that does not have an existing agreement with NUIT or Feinberg IT may need further review by Feinberg Contracts. If the software accesses Level 2 data or higher, a Service Provider Security Assessment form must be completed. Please note that the review process for non-standard software typically takes two to six weeks.
Feinberg IT advises that all active computers be under warranty, but there is currently no policy requiring computers to be upgraded when their warranties expire. Feinberg IT defers to the individual departments, centers and offices to determine when or how often equipment upgrades are made.