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Northwestern University Feinberg School of Medicine
MD Education

Feinberg Ombudspersons

Ombudsperson Support for Fair and Equitable Treatment of Students, Residents and Fellows

All members of the Northwestern Medicine community are committed to treating others with dignity and respect.  From time to time issues may arise that are not in keeping with this commitment.  When these issues arise, students, residents and fellows may access the Feinberg School of Medicine Ombudsperson who has been appointed to serve as an impartial, neutral, and confidential facilitator for students, residents and fellows. The Ombudsperson is chosen because s/he is a neutral, third-party physician who is not otherwise involved with the academic promotion or evaluation of Feinberg students, residents and fellows and who is committed to ensuring that students, residents and fellows are treated fairly and equitably.

The Ombudsperson is available to serve as a nonjudgmental and objective sounding board for students, residents and fellows and to help resolve complaints of student, resident or fellow mistreatment. These incidents may occur in the classroom, clinical venues or other school-sponsored events and may involve other students, residents, fellows, faculty, or staff. The Ombudsmen will work with students, residents and fellows to describe available options to address the issue and, if desired, help resolve conflicts. Student, resident and fellow interactions with the ombudsperson are handled as discreetly as possible.

Meet the Feinberg Ombudsperson: Ike Okwuosa, MD

Dr. Ike S. Okwuosa, a Feinberg School of Medicine Ombudsperson, is an Assistant Professor of Medicine (Cardiology) and an Assistant Dean of Medical Education. He has board certification in internal medicine, cardiovascular disease, and advanced heart failure & transplant cardiology by the American Board of Internal Medicine.

Dr. Okwuosa graduated from Georgetown University School of Medicine and subsequently completed residency in Internal Medicine at McGaw Medical Center/Northwestern University. He next completed fellowship training in Cardiovascular Disease and Heart Transplant & Heart Failure at Johns Hopkins Hospital. He joined the Faculty of Feinberg in 2017.

Dr. Okwuosa is committed to medical education. He is a member of the American Heart Association: Supporting Undergraduate Research Experience (SURE) Advisory committee and was honored with the Internal Medicine Resident Teacher of the Year Award in June 2020.

Dr. Okwuosa specializes in the treatment of cardiovascular disease, heart failure, and heart transplantation. His research interests include disparities in cardiovascular care and the medical treatment of heart failure.

Meet the Feinberg Ombudsperson: Lisa A. Rone, MD

Dr. Lisa Rone, a Feinberg School of Medicine Ombudsperson, is clinical assistant professor in the Department of Psychiatry and Behavioral Sciences at Northwestern University Feinberg School of Medicine and is a Distinguished Fellow of the American Psychiatric Association (APA). She is a past president of the Illinois Psychiatric Society and current area representative to the APA.

She graduated medical school from the University of Tennessee in 1991 and completed a residency in psychiatry at the McGaw Medical Center of Northwestern University in 1995. 

Dr. Rone has supervised psychiatry residents in various settings since 1995. She has also taught medical students in a variety of classes: during their psychiatric rotation she taught the module on affective disorders; she has taught several years in the Patient, Physician and Society class; and most recently taught in the M2 Problem Based Learning curricula. She has been a lecturer in the Department of Genetics Counseling at Northwestern Memorial Hospital and taught obstetrics and gynecology residents clinical issues relating to perinatal loss.

Dr. Rone specializes in the treatment of anxiety and affective disorders, particularly during pregnancy and in the postpartum period, and in hormonal influences on psychiatric illness. She has a special interest in ethics, psychiatry and the law, and has conducted numerous forensic psychiatry consultations.


Ike Okwuosa, MD

FSM Ombudsperson Dr. Okwuosa

Lisa A. Rone, MD

Lisa Rone, MD
FSM Ombudsperson Dr. Rone