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Northwestern University Feinberg School of Medicine
Staff Engagement

Staff Engagement

Motivating great people to do their best.


Engagement means staff members say great things about working at Northwestern, want to stay here and feel inspired to do their best work.

The university-wide staff engagement survey, conducted in November 2017, provided valuable insights into where we are now and an important benchmark from which we can improve. The Feinberg staff member engagement score is 64 percent with 62 percent of staff responding. Northwestern is on par with the U.S. average across all industries and above the global average for higher education. Staff had positive remarks regarding Northwestern’s reputation and the benefits offered.

Feinberg Staff engagement rate is 64%, within the moderate zone when compared to external benchmark.

See Results 

Feinberg Focus Areas

The Feinberg Staff Engagement Steering Committee is working to develop action plans to address the areas of opportunity below, as identified by staff in the engagement survey. Learn more and get involved.

Meet the Committee

School & Unit Leadership

Staff would like leadership to recognize their contributions and accomplishments, to be more visible and accessible and to provide a clear vision for the future.

Methods of Engagement


Targeted and useful communication will be key to improvement in all our focus areas and can increase an individual’s overall sense of connection. Finding the right volume and methods for staff communications will be a priority of our committee.

Manager Engagement

Informed and available managers are critical in many of the opportunities revealed in the survey. In the coming months, the Feinberg Staff Engagement Steering Committee will have focus groups to better understand and position managers to meet staff needs.

Why It Matters

Without the dedicated efforts of staff members in every department, center, institute and administrative unit, the successes we’ve achieved in becoming a premier academic health center simply would not be possible. I’m exceptionally proud of the medical school’s commitment to engaging and inspiring one another to do our very best work. This commitment helps us all excel, but it is also essential to our larger mission of improving human health.”

Eric G. Neilson, MD, Vice President for Medical Affairs, Lewis Landsberg Dean

Northwestern University Staff Engagement

The survey was a university-wide initiative to listen, learn and act on opportunities for staff engagement. Learn more about the survey goals, design and results.

2017 Northwestern Staff Survey
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