Northwestern University Feinberg School of Medicine
Center for Education in Health Sciences

Healthcare Quality and Patient Safety

 

Our Program

The relatively new disciplines of healthcare quality and patient safety have emerged as central to the development of good healthcare. The goal of our program, originally the first of its kind, is to educate and develop leaders who have substantive knowledge and skills within the field.

Directors' MessageMeet Our FacultyProgram History and FAQ

Program Highlights

LEARN ABOUT OUR CURRICULUM

The Student Experience

Our program draws students from a wide variety of backgrounds. Click on the video to the left to hear some recent graduates share their experiences and how the program helped them explore their own unique career paths.

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Kevin J. O'Leary, MD, MS headshot

The Master’s Program in Healthcare Quality and Patient Safety provides me with the knowledge and skills to better contribute and lead current and future efforts at my hospital.

Kevin J. O'Leary, MD, MS
Class of 2009
Chief, Division of Hospital Medicine
Professor of Medicine, Northwestern University Feinberg School of Medicine
Kevin J. O'Leary, MD, MS headshot

Kevin J. O'Leary, MD, MS

Class of 2009
Chief, Division of Hospital Medicine
Professor of Medicine, Northwestern University Feinberg School of Medicine

“I remember the uneasy feeling I got from time to time during my internal medicine residency. Whether it related to a patient handoff (or pickup), diagnostic confusion, or an ominous feeling that something was about to fall through the cracks, things often just didn’t feel right. The delivery of our care was full of redundancy and distractions as well. For a while, these concerns went away as I finished my residency and concentrated my clinical effort on primary care.

In 2003, we created a resident uncovered hospitalist service at my institution. The uneasy feelings of the past returned, only now I had a greater appreciation of their causes and the responsibility of addressing them as I helped lead the development of this new service.

Although I have been involved, and often led, quality improvement efforts at my institution, I have always felt I could bring more to the table. The Master’s Program in Healthcare Quality and Patient Safety at Northwestern University is providing me with the knowledge and skills to better contribute and lead current and future efforts at my hospital. Additionally, it’s given me the foundation for performing research in patient safety.

Beyond improving my ability to contribute locally, this program has opened my eyes to quality measurement and improvement at the national level. We’ve had teachers from CMS, NCQA, AMA, etc; people who are influencing health care policy as part of their daily work. The diverse background of my classmates and interactive style of the teachers makes for a learning experience that is both deep and broad.”
Read My Story
Mavis Prall, MSJ, MS headshot

I have no doubt that the content of the program, and the contacts I made through the program, will continue to serve me personally and professionally for many years to come.

Mavis Prall, MSJ, MS
Class of 2010
Program Director, Content Marketing
IBM Watson Health
Mavis Prall, MSJ, MS headshot

Mavis Prall, MSJ, MS

Class of 2010
Program Director, Content Marketing
IBM Watson Health

"Years ago I earned a Master's in Journalism from Northwestern University, and I had been in healthcare communications for 11 years when I decided to expand and deepen my knowledge of quality and patient safety. I was worried that my non-clinical background would hinder me, but the instructors and my fellow classmates were extraordinarily supportive. I found the program to be stimulating, exciting and rewarding. The program immediately expanded my professional opportunities. My employers, clients and colleagues are extremely impressed with the knowledge I gained in the program. I have no doubt that the content of the program, and the contacts I made through the program, will continue to serve me personally and professionally for many years to come."
Read My Story

Contact Us

We welcome your questions and comments. Contact us for more information:

Meetal Acharya
Student Recruitment Specialist
Email: MastersIHS@northwestern.edu

Center for Education in Health Sciences
633 N. Saint Clair St., 20th Floor
Chicago, IL 60611
312-503-5520

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