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Improving support for faculty, staff, residents and students.

FSM IT HELP DESK

Submit an IT Request

Click the link above to submit a request for IT assistance.

Email: fsmhelp@northwestern.edu

Hours: 8 a.m. to 5 p.m., Monday to Friday

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What We Do

Feinberg IT provides desktop, laptop and mobile device support, server provisioning and management and implementation of solutions for your data storage needs. Our focus is on improving support for faculty, staff, residents and students, as well as increasing security and reducing risk to the medical school.

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Services

Feinberg IT offers services in a number of areas: accounts and user access, clinical research tools, messaging, calendaring, educational technologies, research analytics, servers, data storage and more.
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Purchasing

Put in a purchase order for a new computer, access software self-service downloads or work with Feinberg IT to find the right hardware and software for your needs.
Buy Hardware or Software
Servers

Policies

All Feinberg faculty, staff and students should familiarize themselves with the policies relevant to working with all types of technology at Feinberg.
Read the Policies