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Health Services

Where is the Chicago Student Health Service office located, and what are the hours of operation?
The Chicago Student Health Service Office is located inside the Galter Pavilion building of Northwestern Memorial Hospital at 675 North St. Clair, Suite 18-200, General Internal Medicine Department. Office visits are by appointment only and can be made by calling (312)695-8134.

Their hours of operation are:

Monday,Tuesday, Wednesday8:00 a.m. to 7:00 p.m.
Thursday-Friday8:00 a.m. to 5:00 p.m.
Saturday8:00 a.m. to 12 p.m.
Closed for holidays.
  If you have an after-hours emergency you can contact the Physician on call at (312)695-8134.

If I am unable to complete my immunization requirements prior to beginning medical school, can I wait to have my immunizations completed at the student health service office?
It is advised that you receive all your required immunizations by the deadline stated on the Admission Health Record form. During the beginning of the fall quarter the Student Health Service Office is very busy. If your appointment is not urgent, you may have to wait longer than normal to get an appointment scheduled. Even if you arrive during the summer, you will need to wait until the fall quarter to utilize Student Health Services. If it is not possible for you to complete all of your immunizations prior to your arrival at Feinberg, you must contact the Health Information Management Services at (847) 491-2203, or email Lisa Teel l-teel@northwestern.edu to request special permission to extend your deadline. If this step is not taken, you might incur late penalty fines and holds placed on your tuition account.

Do I have a deductable or co-pay?
Co-pay and deductible amounts may vary based on treatment received and/or service provider. Please refer to your NU Student Health Insurance Brochure for co-pay and deductible information or contact an Aetna Insurance Representative at (877)626-2314. Copies of the health insurance brochure can be downloaded at: www.aetnastudenthealth.com

Can I be seen the same day?
Same day appointments are available at the Student Health Services Office for students with urgent care needs. In order to request a same day appointment, you should contact the Student Health Services office at (312)695-8134. Same day appointments are available on a first-come first serve basis.