Research Overview
The Center for Behavioral Intervention Technologies (CBITs) at Northwestern University Feinberg School of Medicine is committed to improving mental healthcare through technology. Our faculty are leaders in the field, conducting impactful research on behavioral intervention technologies and technology-enabled services. Discover our ongoing efforts and past work below.
The NIMH ALACRITY Center
Many of our current research efforts are a part of our NIMH ALACRITY Center, funded by the National Institute of Mental Health. We're addressing research-to-practice problems in digital mental health through our multi-level research strategy.

Investigator Resources
Workbooks & Protocols
Explore and download workbooks and protocols developed as a result of our investigators' completed studies.
Beating Depression: Cognitive Behavioral Therapy Patient Workbook
Workbooks for patients in psychotherapy have long been found to be useful as an adjunctive tool to help provide guidance and support between sessions. We wrote the Beating Depression: Cognitive Behavioral Therapy Patient Workbook to support telephone-administered therapy. This workbook-supported treatment has been validated in several randomized trials. We have made this workbook freely available to patients and therapists to be used to support psychotherapy. However, as it is copyrighted, we ask that it not be modified without prior agreement.
Download the Beating Depression: Cognitive Behavioral Therapy Patient Workbook.
References
- Mohr DC, Ho J, Duffecy J, et al. Effect of telephone-administered vs face-to-face cognitive behavioral therapy on adherence to therapy and depression outcomes among primary care patients: a randomized trial. JAMA. 2012;307(21):2278-2285.
- Mohr DC, Lattie EG, Tomasino KN, et al. A randomized noninferiority trial evaluating remotely-delivered stepped care for depression using internet cognitive behavioral therapy (CBT) and telephone CBT. Behav Res Ther. 2019;123:103485.
- Mohr DC, Hart SL, Marmar CM. Telephone administered cognitive-behavioral therapy for the treatment of depression in a rural primary care clinic. Cognitive Therapy and Research. 2006;30:29-37.
- Mohr DC, Hart SL, Julian L, et al. Telephone-administered psychotherapy for depression. Arch Gen Psychiatry. 2005;62(9):1007-1014.
- Mohr DC, Likosky W, Bertagnolli A, et al. Telephone-administered cognitive-behavioral therapy for the treatment of depressive symptoms in multiple sclerosis. J Consult Clin Psychol. 2000;68(2):356-361.
Supportive Accountab32342
The Supportive Accountability Model describes the elements of coaching that produce greater patient engagement with digital mental health tools. Accountability is defined as knowing that one will have to communicate with another person in the future about whether they performed the agreed-upon actions, such as the use of a digital mental health application. The 2011 paper (see references) has become one of the most highly cited papers on digital mental health coaching. We provide our first Supportive Accountability Coaching Manual free of charge to be used, but, as it is copyrighted, we ask that it not be modified without prior agreement.
Download the Supportive Accountability Coaching Manual.
References
- Mohr DC, Cuijpers P, Lehman K. Supportive Accountability: A Model for Providing Human Support to Enhance Adherence to eHealth Interventions. J Med Internet Res. 2011;13(1):e30.
- Mohr DC, Duffecy J, Jin L, et al. Multimodal e-mental health treatment for depression: a feasibility trial. J Med Internet Res. 2010;12(5):e48.
The ThinkFeelDo Internet Intervention Coaching Manual
There is a growing body of evidence that Supportive Accountability increases patient engagement with digital tools, however, the effect of Supportive Accountability on clinical outcomes has been mixed. This led to our creation of the Efficiency Model (see reference below), which extends Supportive Accountability by incorporating therapist attention to ensuring that the patient understands the psychological strategies provided, the psychological strategies are a good fit with the needs and preferences of the patient and the patient is implementing these strategies in the course of their lives, independent of their use of the digital tool. This manual was first developed to operationalize the Efficiency Model for use with our web-based intervention for depression, ThinkFeelDo (more information on that intervention can be found under our completed projects page). This manual is free to download and use, however, as it is copyrighted, we ask that it not be modified without prior agreement.
Download the ThinkFeelDo Internet Intervention Coaching Manual.
References
- Schueller SM, Tomasino KN, Mohr DC. Integrating Human Support into Behavioral Intervention Technologies: The Efficiency Model of Support. Clinical Psychology: Science and Practice. 2016(24):27-45.
- Mohr DC, Lattie EG, Tomasino KN, et al. A randomized noninferiority trial evaluating remotely-delivered stepped care for depression using internet cognitive behavioral therapy (CBT) and telephone CBT. Behav Res Ther. 2019;123:103485.
- Tomasino KN, Lattie EG, Wilson RE, Mohr DC. Coaching Manual for the ThinkFeelDo Internet Intervention Program. In: Chicago, IL: Northwestern University; 2017.
IntelliCare Coaching Manual
The IntelliCare Coaching Manual was created to support users of our IntelliCare Platform, which is a suite of apps designed to treat depression and anxiety (see the completed projects page for more information). This manual relies primarily on our Supportive Accountability model. Coaches provide an initial phone call, aimed at establishing a supportive relationship and ensuring that the main Hub App is properly installed on the user’s phone. All subsequent communication is conducted via brief messaging, although users may be offered a'second 10-minute call after four weeks. The manual is free to download and use, however, as it is copyrighted, we ask that it not be modified without prior agreement.
Download the IntelliCare Study Coaching Manual.
References
- Noth KN, Bardsley L, Lattie EG, Mohr DC. IntelliCare Study Coaching Manual. In: Chicago, IL: Northwestern University; 2018.
- Mohr DC, Tomasino KN, Lattie EG, et al. IntelliCare: An Eclectic, Skills-Based App Suite for the Treatment of Depression and Anxiety. J Med Internet Res. 2017;19(1):e10.
- Mohr DC, Schueller SM, Tomasino KN, et al. Comparison of the Effects of Coaching and Receipt of App Recommendations on Depression, Anxiety, and Engagement in the IntelliCare Platform: Factorial Randomized Controlled Trial. J Med Internet Res. 2019;21(8):e13609.
- Graham AK, Greene CJ, Kwasny MJ, et al. Coached Mobile App Platform for the Treatment of Depression and Anxiety Among Primary Care Patients: A Randomized Clinical Trial. JAMA Psychiatry. 2020.
Learning to Self-Inject: A Cognitive Behavioral Approach to Overcoming Injection Anxiety
Many medications require self-injection for administration. Blood-injection-injury phobia is experienced by 3 to 5 percent of the population; however, far more people likely experience anxiety sufficient to interfere with that ability to perform self-injection. The prevalence and severity of self-injection anxiety can vary with how the injection is administered For example, difficulties with intramuscular injections are likely more common than difficulties with subcutaneous injection. We developed a self-injection workbook for people with multiple sclerosis, who were prescribed medications that required intramuscular injections but were unable to perform these injections themselves due to anxiety. This manual has been validated in the context of brief treatments provided by psychologists and nurses. The manual is free to download and use; however, as it is copyrighted, we ask that modifications to the manual not be made without prior agreement.
Download the Self-Injection Anxiety Treatment Manual.
References
- Mohr DC, Boudewyn AC, Likosky W, Levine E, Goodkin DE. Injectable medication for the treatment of multiple sclerosis: the influence of self-efficacy expectations and injection anxiety on adherence and ability to self-inject. Ann Behav Med. 2001;23(2):125-132.
- Mohr DC, Cox D, Epstein L, Boudewyn A. Teaching patients to self-inject: pilot study of a treatment for injection anxiety and phobia in multiple sclerosis patients prescribed injectable medications. J Behav Ther Exp Psychiatry. 2002;33(1):39-47.
- Cox D, Mohr DC. Managing difficulties with adherence to injectable medications due to blood, injection, and injury phobia and self-injection anxiety. Am J Drug Deliv. 2003;1(3):215-221.
- Cox D, Mohr, D.C. & Epstein, L. . Treating self-injection phobia in patients prescribed injectable medications: Case examples illustrating a six-session treatment model. Cognitive and Behavioral Practice. 2004;11:278-283.
- Mohr DC, Cox D, Merluzzi N. Self-injection anxiety training: a treatment for patients unable to self-inject injectable medications. Mult Scler. 2005;11(2):182-185.
- Mohr DC, Cox D. Learning to Self-Inject: A Cognitive Behavioral Approach to Overcoming Injection Anxiety. In: Chicago, IL: Northwestern University; 2003.
Lab for Scalable Mental Health Resources
The Lab for Scalable Mental Health, led by CBITs Director of Digital Services, Jessica Schleider, PhD, is dedicated to designing, testing and disseminating brief, barrier-free interventions to reduce mental health problems at scale. LSMH specializes in single-session interventions, which intentionally involve just one visit or encounter with a clinic, provider or program, and have proven to be highly effective for modifiable within-person beliefs and behaviors.
For more information, visit the lab's website.
References
- Schleider, J.L., Mullarkey, M.C., Fox, K.R. et al. A randomized trial of online single-session
interventions for adolescent depression during COVID-19. Nat Hum Behav 6, 258–268 (2022).
https://doi.org/10.1038/s41562-021-01235-0 - Schleider, J. L., Zapata, J. P., Rapoport, A., Wescott, A., Ghosh, A., Kaveladze, B., Szkody, E., &
Ahuvia, I. L. (2025). Single-Session Interventions for Mental Health Problems and Service
Engagement: Umbrella Review of Systematic Reviews and Meta-Analyses. Annual review of clinical
psychology, 10.1146/annurev-clinpsy-081423-025033. Advance online publication.
https://doi.org/10.1146/annurev-clinpsy-081423-025033 - Shen, J., Rubin, A., Cohen, K., Hart, E. A., Sung, J., McDanal, R., Roulston, C., Sotomayor, I., Fox, K.
R., & Schleider, J. L. (2023). Randomized evaluation of an online single-session intervention for
minority stress in LGBTQ+ adolescents. Internet interventions, 33, 100633.
https://doi.org/10.1016/j.invent.2023.100633 - Shroff, A., Roulston, C., Fassler, J., Dierschke, N. A., Todd, J. S. P., Ríos-Herrera, Á., ... & Schleider,
J. L. (2023). A digital single-session intervention platform for youth mental health: cultural
adaptation, evaluation, and dissemination. JMIR Mental Health, 10, e43062.
Sung, J. Y., Bugatti, M., Vivian, D., & Schleider, J. L. (2023). Evaluating a telehealth single-session
consultation service for clients on psychotherapy wait-lists. Practice innovations, 8(2), 141.
Assessment Measures
Find information on our two assessment measures: Brief Inventory of Perceived Stress and Perceived Barriers to Psychological Treatments.
Brief Inventory of Perceived Stress
The Brief Inventory of Perceived Stress is a nine-item measure that is multidimensional, psychometrically sound and longitudinally stable. It was developed from items for the Perceived Stress Scale and the Perceived Stress Questionnaire and contains three factors:
- Lack of Control
- Pushed
- Conflict and Imposition
The measure and scoring instructions are available at Brief Inventory of Perceived Stress.
Reference: Lehman KA, Burns MN, Gagen EC, Mohr DC. Development of the brief inventory of perceived stress. J Clin Psychol. 2012;68(6):631-644.
Perceived Barriers to Psychological Treatments
The initial items in the Perceived Barriers to Psychological Treatments were derived from 260 participants. These items were then were administered to 658 primary care patients. Exploratory factor analysis on half the sample resulted in eight factors, which were supported by confirmatory factor analysis conducted on the other half. Factors include:
- Stigma
- Lack of motivation
- Emotional concerns
- Negative perception of therapy
- Misfit of therapy to needs
- Time constraints
- Participation restrictions
- Availability of services
- Cost
The measure and scoring instructions are available at Perceived Barriers to Care.
Reference: Mohr DC, Ho J, Duffecy J, Duffecy, J., Baron, K.G., Lehman, K.A., Jin, L., Reifler, D. Perceived barriers to psychological treatments and their relationship to depression. J Clin Psychol. 2010;66(4):394-409.
Methodology & Models
CBITs is a pioneer in the development of research and evaluation methods that fit the digital mental health context. Explore our methology and models below.
ACTS Model
The Center for Behavioral Intervention Technologies is a pioneer in the development of research and evaluation methods that fit the digital mental health context. Current research methods have resulted in hundreds of trials that have demonstrated efficacy, yet this enormous evidence base has not translated into successful or sustainable implementation in real-world healthcare settings. Indeed, many value-based healthcare organizations have attempted to implement commercially available digital mental health settings interventions. Unfortunately, these implementations have failed because patients do not use them and they are not well-accepted by providers.
Our solution-focused approach has been articulated in a number of papers listed at the bottom of this page. The overarching framework is our Accelerated Creation-to-Sustainment (ACTS) model. In contrast to traditional research methods, which aim to generate generalizable evidence of efficacy or effectiveness, the end goal of solution-focused research is to create a sustainable implementation in one setting. From there, the intervention can be scaled out to other settings.
There are three stages in the ACTS model:
- Create Stage: This phase employs user-centered design methods to deeply engage with all stakeholders to understand their needs, preferences and limitations in an iterative design process. Importantly, we begin simultaneously designing the service protocol (the goals and specific actions on a provider), the technologies that support that service and the implementation plan. Therefore, we don’t just focus first on the technology design but rather view all components as equally important.
- Optimization-Effectiveness-Implementation (OEI) Hybrid Trial Stage: We move away from a phase-based research model in which interventions are moved sequentially through pilot, efficacy, effectiveness and implementation trials, to a model that can produce rapid results in one trial. Effectiveness and implementation are evaluated simultaneously. Using our Trials of Intervention Principles method, we integrate optimization into the trial. Thus, we encourage learning and improvement in service protocol, technologies and implementation plan throughout the course of the trial.
- Sustainment Stage: To ensure sustainment, we continue past the OEI Hybrid Trial, turning over essential implementation functions normally provided by research staff to staff in the healthcare system. These functions include training, supervision and continuous quality improvement methods.
References
- Mohr DC, Lyon AR, Lattie EG, Reddy M, Schueller SM. Accelerating Digital Mental Health Research From Early Design and Creation to Successful Implementation and Sustainment. 2017;19(5):e153.
- Mohr DC, Schueller SM, Riley WT, et al. Trials of Intervention Principles: Evaluation Methods for Evolving Behavioral Intervention Technologies. J Med Internet Res. 2015;17(7):e166.
- Mohr DC, Cheung K, Schueller SM, Hendricks Brown C, Duan N. Continuous evaluation of evolving behavioral intervention technologies. Am J Prev Med. 2013;45(4):517-523.
- Mohr DC, Schueller SM, Montague E, Burns MN, Rashidi P. The behavioral intervention technology model: an integrated conceptual and technological framework for eHealth and mHealth interventions. J Med Internet Res. 2014;16(6):e146.
Coaching & Care Management Models
Many meta-analyses of digital mental health intervention trials have shown that human coaching improves both patient engagement and outcomes. Yet relatively little literature has addressed what the essential elements of coaching are. We have proposed two broad models.
First, our Supportive Accountability model posits that a core function of a coach is to keep the user engaged. This is achieved through accountability, which is defined as the patient knowing that they will communicate with a coach about whether they have or have not completed the required activities with the digital tools. This process is wrapped in a supportive relationship, ensuring a warm, empathic bond in which the patient knows that the coach has the best interests of the patient at heart, and reassurance that coach is credible and competent. This model is simple to implement and is being used by a growing number of digital mental health programs worldwide.
This model has been extended to the Efficiency Model, which identifies additional potential failure points of digital mental health interventions and the coach's role in overcoming those failure points. This expands the Supportive Accountability model to consider not just that a patient has used an intervention tool, but also how the patient is using it. For example, tools may fail because the patient does not know how to use them, in which case the coach can assist the patient. The tool may not match the needs or preferences of the patient, in which case the coach can direct the patient to more appropriate tools. Finally, the end goal of treatment is not that patients use digital tools, rather it is that they make changes in their lives, which may not be visible to the coach through tool use. This requires the coach to inquire about the translation of skills into the patient's daily life.
Coaching manuals are further described and provided under the Workbooks & Protocols tab.
References
- Mohr DC, Cuijpers P, Lehman K. Supportive Accountability: A Model for Providing Human Support to Enhance Adherence to eHealth Interventions. J Med Internet Res. 2011;13(1):e30.
- Schueller SM, Tomasino KN, Mohr DC. Integrating Human Support into Behavioral Intervention Technologies: The Efficiency Model of Support. Clinical Psychology: Science and Practice. 2016(24):27-45.
- Lattie, E.G., Graham, A.K., Hadjistavropoulous, H.D., Dear, B.F., Titov, N., & Mohr, D.C. (2019). Guidance on defining the scope and development of text-based coaching protocols for digital mental health interventions. Digital Health, DOI: 10.1177/2055207619896145
User-Centered Design
The failure of many digital mental health tools can be tied to the lack of detailed stakeholder engagement by the research team. At the Center for Behavioral Intervention Technologies, we are committed to including the perspectives of stakeholders who are using or are affected by the tools, services and processes we are developing in the design process.
Furthermore, we will engage with stakeholders throughout the design process to ensure that our designs are responsive to their feedback. Our design work incorporates theories and practices from user-centered design. We will continuously engage with stakeholders through an iterative design and evaluation process to ensure that our designs not only deliver the needed technologies and services but also meet the needs of the stakeholders.
Publications
- Meyerhoff J, Kornfield R, Lattie EG, Knapp AA, Kruzan KP, Jacobs M, Stamatis CA, Taple BJ, Beltzer ML, Berry ABL, Reddy M, Mohr DC, Graham AK. (2023). From formative design to service-ready therapeutic: A pragmatic approach to designing digital mental health interventions across domains. Internet Interventions; 34: 100677.
- Kornfield, R.+, Zhang, A*, Nicholas, J, Schueller, S., Cambo, S., Mohr, D. Reddy, M.,(2020). "Energy is a Finite Resource": Designing Technology to Support Individuals across Fluctuating Symptoms of Depression" In Proceedings of ACM Conf on Human Factors in Computing (CHI'20). Honolulu, Hawaii. April 27-30, 2020.
- Ng, A., Kornfield, R, Zalta, A., Schueller, S., Brennan, M., Reddy, M. (2019). ProviderPerspectives on Integrating Sensor-Captured Patient-Generated Data in Mental Health Care. In Proceedings of the 22ndACM Conf on Computer Supported Cooperative Work and Social Computing (CSCW'19). Austin, TX
- Graham, A., Wildes, J., Reddy, M., Munson, S. Taylor, C.B., Mohr, D. (2019). "User-centered design for technology-enabled services for eating disorders". International Journal of Eating Disorders.
Experimental Therapeutics for Digital Mental Health Interventions
Experimental therapeutics is a framework focused on measuring whether experimentally manipulated, hypothesized targets of an intervention produce changes in clinical outcomes. The process is defined as:
- Identify a hypothesized target.
- Examine if an intervention can engage the target.
- Examine if, by engaging the target, the intervention leads to changes in clinical outcomes.
To date, experimental therapeutics for mental health interventions have focused on individual-level targets. We have proposed that experimental therapeutics should be expanded to include engagement as a target for digital mental health interventions.
Our conceptual model is shown in the Figure. Engagement can be defined and measured by subjective and objective units of analysis. These metrics can be evaluated as mediating factors that influence users' response to digital interventions. Such work is important for understanding how to design digital mental health interventions that lead to improvements in clinical outcomes.
Review our paper for more information.
Publications
- Graham AK, Lattie EG, Mohr DC. Experimental Therapeutics for Digital Mental Health. JAMA Psychiatry. 2019 Dec 1;76(12):1223-1224. doi: 10.1001/jamapsychiatry.2019.2075. PMCID: PMC7271442.