Northwestern University Feinberg School of Medicine

User Satisfaction with the Cores

Cores are monitored for the quantity and quality of the services they provide, and these data play an important role in allocating funding. To assess quality, the Feinberg Research Office, the NU Office for Research and the Robert H. Lurie Comprehensive Cancer Center conduct an annual joint survey of user satisfaction. In 2016, this survey covered 57 core facilities and received over 1,300 responses. The 10 highest-ranking cores located partly or entirely on the Medical School campus in Chicago are listed in the table below by score (1-5; 5 is best).

Despite best efforts, users will occasionally have a poor interaction with one of the cores. It is very helpful to share these experiences with the Feinberg Research Office so that we can identify and address any underlying issue. These communications are entirely confidential.

If you have a comment or concern, please email the Director for Research Core Planning.

Structural Biology Facility4.671
Peptide Synthesis Core, Simpson Querrey Institute4.552
Skin Disease Research Center (Keratinocyte, Pathology, & DNA/RNA Delivery cores)4.543
Microsurgery Core, Comprehensive Transplant Center4.544
Transgenic and Targeted Mutagenesis Laboratory4.515
Mouse Histology and Phenotyping Laboratory4.496
Cancer Biostatistics Core, Robert H. Lurie Comprehensive Cancer Center4.447
Flow Cytometry Facility, Robert H. Lurie Comprehensive Cancer Center4.398
Center for Advanced Microscopy4.379
Pathology Core Facility4.3610