Clinical Operations Overview
Emergency Medicine Clinical Operations is where systems engineering, process improvement, management, and leadership are put into practice daily to deliver safe, efficient, effective, patient‐centered, high quality Northwestern Medicine Emergency Care. Ensuring the best patient care lies at the core of everything we do.
This year alone, more than 85,000 patients will be seen at Northwestern Memorial Hospital’s (NMH) Emergency Department (ED). On a daily basis, nearly 25% of these ED patients are admitted to the Feinberg Pavilion. Approximately 25% of ED patients arrive by ambulance and well over 40% of NMH inpatients receive their initial care in the ED.
365 days a year, 24 hours a day, ED faculty and staff work tirelessly to provide the exceptional quality of care that each and every patient deserves. The ED consists of 27 full-time attending physicians, 10 part-time consultant physicians, and over 200 nurses and ED staff who will each assure that every patient receives the highest quality of care. The ED is a complex, dynamic, and ever-changing environment. Efficient provision of patient care depends on multidisciplinary collaboration involving laboratory, radiology, inpatient services, transportation, administration and many other key services, without which we could not achieve our mission. We are very grateful to all who help support the care of our emergency department patients.
The NMH ED vision of clinical excellence is clear. It aims to develop and implement new and higher standards for emergency care, elevating the quality of emergency care at Northwestern, in the United States, and throughout the world. The department also will ease patients’ suffering, promote partnership with the patient and family, work to assure effective care beyond the ED visit, and align as a premier team to advance these goals.
Clinical Operations Team
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Michael Schmidt, MD | Rahul Khare, MD | Matthew Kippenhan, MD |
